Triage your inbox.Skip the planning ceremony.
A small, focused queue for things that actually need fixing. Status, priority, owner — that's the whole model. No scrum, no Jira, no two-hour planning poker. File it, assign it, close it.
One view. Twelve tickets. Zero ceremony.
This is the only screen most teams will ever need. Filter, assign, close. The shimmer is a real-time indicator that someone's currently working the row.
Four states. That's the whole workflow.
Filed via UI, email, or API.
Priority + owner set in seconds.
Someone is actively on it.
Closed with a one-line note.
From report to resolved in three frames.
One real example, traced end-to-end. No epics in between.
Cookie domain mismatch on /dashboard. Patched, deployed, verified.
Just enough, never too much.
Six features. Most are plain. Two come with a tiny live demo so you know exactly what you're looking at.
Every report — chat, email, API — lands in the same queue. No project picker, no swimlane, no triage meeting.
Save your filter combo as a view. The ones you use, the ones the team uses, the ones you check on Mondays.
One owner per ticket. @mention anyone in a comment to pull them in. They get a Slack-grade ping, not an email digest.
Color-coded, free-form. No taxonomy committee. Use them, retire them, rename them.
Three levels. High pulses red, medium is amber, low fades. If everything is high, fix that — not the priority dropdown.
POST a ticket from anywhere. Subscribe to ticket.created, ticket.updated, ticket.resolved. That's the whole API surface.
POST /api/tickets { "title": "...", "priority": "high" } → 200 OK { id: "TKT-113" }
Eight features we deliberately skipped.
If your tickets product needs a glossary, that's the bloat talking. Here's what you won't find anywhere in this app.
Three teams that use this on a Tuesday.
Your support inbox arrives via email and Live Chat. One person triages each morning, anyone on the team can pick a ticket. Every Monday standup, you scroll the queue together — that's the planning meeting.
Laptops, VPN, access. People file from a Slack shortcut, you assign and resolve. Labels: hardware, access, software. No SLA dashboard, no service catalog — just a list of stuff to do.
When a Live Chat conversation turns into a real bug, agents convert it into a ticket in one click. The chat thread links back. Engineering picks it up from the same queue everyone else uses.
Quick answers.
Do I need to set up a workflow before I start?
No. Open, in progress, resolved — that's the workflow. You don't configure anything before filing your first ticket. You can rename the labels, but that's optional.
How does priority actually work?
Three levels: high, medium, low. High pulses red in the queue. Medium is amber. Low fades. We don't auto-escalate, we don't compute a score. You set it, you read it.
Can I import from Linear or Jira?
Yes. CSV import for either, plus a one-time API import script for Jira projects. We map status to our three states, drop everything else (epics, story points, custom fields) on purpose. You can re-import as many times as you want during the migration.
Email notifications?
Per-user, off by default for activity, on by default for @mentions and assignments. There's also a daily digest if you want it. No per-project, per-label, per-status notification matrix.
SLA tracking?
Not in v1. You can see the age of every open ticket on the queue, sort by age, and filter to anything older than X. If that's not enough SLA for your team, we're probably not the tool for you — and that's fine.
What about webhook reliability?
Webhooks retry up to 8 times with exponential backoff. You get a delivery log per endpoint with payload + response code. Failed deliveries can be replayed individually.
Stop renting eight SaaS bills.
Pay once for the whole suite. Founder pricing closes when the seats run out — after that, ByeBloat is monthly only.
Tax at checkout. 39-day refund, no questions.